In the modes you have authorized you will see a star, and instead you will see a forbidden symbol if you are not authorized:
The forbidden symbol appears when the entity is not authorized by the AOC consortium to consume the service or the entity's Interoperability Officer has not assigned the necessary permissions to the user who must access the Service.
Therefore, if a user cannot access an Via Oberta service despite being authorized by the Interoperability Manager of their entity, you must ensure that the entity itself:
- You have sent the application documentation to request authorization for the service to the AOC Consortium so that it can manage the authorization to be able to consult this service on Via Oberta:
- And a confirmation of registration has been received for the requested service .
When the service is requested from the AOC Consortium, by sending the corresponding form, the documents sent will be reviewed by the responsible areas and if everything is correct, the entity will be authorized to access the services requested in a maximum time of 15 working days once the documentation sent has been validated.
You will receive the discharge confirmation communication. That's when you have the star icon enabled and you can access that data.
If you need additional information and a request for an amendment has to be made, the body will be notified via the EACAT register. To consult the settlement received, you must have permissions to view the service "Request AOC and CATCert services".
To make inquiries:
In the service letters you will find in AOC> Services> Via Oberta> Request the service you have the explanation of the service and its modalities, with a description of the data to be reported and the result of the consultation.
To carry out the consultation to which you are authorized, access: EACAT> Via Oberta
Some of the services of Via Oberta have certain types of consultation that can be carried out in batches. Manual batch query consists of uploading a user-generated file and obtaining asynchronous or deferred retrieval from another response file. In other words, the answers must be sought at EACAT a few hours after the request has been made. You will also find in the service letters how these inquiries are made and what answers you will get.
To carry out a batch query, you must access EACAT> Via Oberta> Pending queries / Lots / History and access the “Lots” tab.